PATIENT & FAMILY ADVISORY COUNCIL


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A Patient and Family Advisory Council (PFAC) is a formal group that meets regularly for active collaboration between clinicians, hospital staff, and patients and family members on policy and program decisions. It is not a support group, grievance committee, staff meeting, or presentation forum.

Advisory councils can identify opportunities for improving the patient and family experience, advise on policies and practices to support patient and family engagement, and recommend how to better measure, quantify, and evaluate patient and family engagement.

Specific roles of council members may include serving as a sounding board for new initiatives; generating ideas; sharing best practices; planning and evaluating programs; and providing input on institutional policies, programs, and practices.


For more information about the council, please contact Mikaela Marion at 509-861-2500 or email marionm@mvhealth.org.