Patients' Rights

As a patient, you have certain rights.

It is your right to take an active role in your health care. This means becoming a partner with your health care team and in planning your care. The best partnerships are based on respect and communication. Your cooperation is important.

To provide quality care, Mid Valley Hospital staff needs to be part of the team.

You have the right to respectful care.

It is your right to:

Be informed
Understand your responsibilities
Receive clearly written and spoken information
Be treated with respect at all times
To have privacy
To have information about you kept confidential
Access to Spiritual care
Refuse to participate in expermental treatment.

It is your right to be treated without discrimination. You cannot be denied access to appropriate and necessary services because of your race, religion, national origin, gender or ability to pay.

You have the right to informed consent.

Before you give your OK to any procedure, test, or treatment you should receive all the information you need to make a decision.

These include:

Your options
The risks and benefits
Possible side effects
Costs
Complete information
To know who is providing your care
To give your informed consent* before taking part in any special programs

*Except in a medical emergency “informed consent” is always your right.

You have the right to accept or refuse care.

As permitted by law, it is your right to:

Decide for yourself. Guardians and proxies exercise these rights for minors and people under Guardianship.
Take part in planning your care.
Refuse treatment.

Make advance directives.

There are two types of advance directives:

A living will gives instructions for the care you want if you ever are terminally ill.
A health care proxy (or durable power of attorney)lets you name another person to make decisions about your care if you become unable to do so.

You have the right to:

Ask for a second opinion
Receive or refuse pain relief
Know about seclusion and restraints
Personal safety, including “the right to be free from all forms of abuse or harassment.”
Have your physician and family notified of your admission
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You also have other rights.

As permitted by law, it is your right to:

See your medical records
Take part in discharge planning
Have a patient advocate if desired. This can be a staff member such as patient representative, or a person from outside Mid-Valley Hospital. They can act on your behalf to:
- Protect your rights and help resolve any conflicts.
- Be accepted for treatment. Unless there's a medical reason you should not be sent to another facility for treatment or transferred from one facility to another. In either case, you should be informed of your options for care.
- Appeal insurance denials.
- To understand your bill. You have the right to receive an itemized copy of your bill. Contact Mid Valley Hospital if you do not understand your bill

Patients and visitors also have responsibilities.

We ask you to:

Follow all rules
Treat others with respect
Give full information
Follow your health care provider’s instructions
Bring identification
Bring your insurance information
Pay bills promptly
Bring your advance directives
Report changes, both medical and informational

If you feel your rights have not been properly respected:

Talk with other staff members
Contact a patient representative
Alert Patti Hill at 509 826 1760