Telephone Calls
The office staff works closely with the physician to handle your phone calls. Some questions can be answered directly by the staff. Other questions will require consultation with the physician. The physician will either return your call personally, or advise the staff member who will return your call. While we return calls as soon as possible, based on their urgency, our priority is with patients scheduled to be in the office. This means many non-urgent calls will be returned during lunch time or after 5 p.m. Be sure to leave the phone number(s) where you can be reached throughout the day. If your doctor is not available, then the doctor on call or his/her nurse will handle your call.
